This includes explaining to them the consequences of non-payment or delayed payment.
If necessary, ensure you let them know how your late payment policy works. This makes it easy for them to make payments immediately, without having to scavenge in their receipts looking for the payment mode. For example, include your bank account number, your online payment link or your card information.
#Guide to reporting late and unpaid invoices how to#
This should be a ‘sort of’ call to action that describes to them how to submit the payment. Ensure to double-check their account and all of the past communications to ensure that you have quoted the right amount.Īlso, consider formatting, spacing, and bolding the information to emphasize the most important details, of which one is the amount due.Įven if this is a repeat client that has already conducted business with your company and paid, it is important to provide them with the payment options once again.
Next, explain to the client when the invoice was due and the total amount they owe. Reference the due date for the invoice and the amount due.This helps establish a positive connection and reminds them that they did indeed receive the purchase or service before making your payment request. Start the email with a super polite greeting to the client, and remember that you want to request payment, which can sometimes be awkward, but at the same time, it must be done.Īddress the client using the name they prefer, and you should also consider using a question or phrase that mentions their purchases. Also, ensure to include the company name and a small note explaining what the invoice was for to provide some context to the email. It will catch their attention and remind them immediately of their missed payment. This is pretty important because it will immediately give the client a glimpse of what the email is about. Start by mentioning the invoice on the email’s subject line.
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